Effective Date: 27 Sept 2026
Website: https://nimbugrid.com
1. Introduction
Welcome to Nimbugrid.
Nimbugrid is an online software-as-a-service (SaaS) platform that helps freelancers, independent professionals, and small businesses create and manage invoices, track expenses, manage billing, and perform other business administration tasks.
This Privacy Policy explains how Nimbugrid (“we,” “us,” or “our”) collects, uses, stores, discloses, and protects information when you visit our website, create an account, use our services, or contact us.
We are committed to handling personal information responsibly and transparently. We aim to process information only for legitimate purposes connected with providing, maintaining, securing, and improving our services, subject to applicable law.
By using Nimbugrid, you acknowledge this Privacy Policy. Where consent is legally required for a particular processing activity, we will seek that consent as required by applicable law.
2. Information We Collect
The information we collect depends on how you interact with Nimbugrid and which features you use.
2.1 Account and Registration Information
When you register for an account or use our services, we may collect:
Name or business name.
Email address.
Login credentials and authentication-related information.
Account preferences and settings.
Subscription plan and account status.
Information you provide when updating your profile or contacting support.
We use this information to create and manage your account, authenticate users, provide access to the service, and communicate with you about your account.
2.2 Business and Invoice Information
When you use Nimbugrid's invoicing and business management features, you may provide information such as:
Your business name, address, and contact details.
Customer names and contact information.
Invoice numbers, dates, line items, descriptions, and amounts.
Billing addresses, payment terms, and tax information.
Expense records and billable-time information.
Business documents and other information you choose to enter into the platform.
You are responsible for ensuring that you have an appropriate legal basis and any necessary permissions to provide personal information relating to your customers, suppliers, employees, or other individuals.
2.3 Payment and Subscription Information
When you purchase a paid subscription, we may receive information about your transaction, such as:
Subscription plan and billing frequency.
Payment amount, currency, and transaction reference.
Payment status and transaction history.
Billing contact information.
Relevant information provided by our payment processor.
Payments may be processed by third-party payment service providers. Depending on the payment method and provider, payment card or other financial details may be collected directly by that provider.
We do not intend to store complete payment card numbers or card security codes on Nimbugrid's own systems. Payment information is handled according to the relevant payment provider's processes and applicable security requirements.
2.4 Technical and Usage Information
When you access our website or use Nimbugrid, certain technical information may be collected automatically, depending on our configuration and the technologies in use.
This may include:
IP address and approximate location derived from it.
Browser type and version.
Device and operating system information.
Pages or features accessed.
Dates, times, and duration of interactions.
Error reports, diagnostic information, and security logs.
Information relating to login attempts and suspected misuse.
We may use this information to maintain website functionality, troubleshoot errors, monitor performance, detect suspicious activity, and protect our systems.
2.5 Communications and Support Information
If you contact us by email or another supported channel, we may collect your contact details, the content of your message, relevant account information, and any attachments you choose to provide.
We use this information to respond to enquiries, resolve technical problems, investigate billing issues, and maintain appropriate support records.
3. How We Use Your Information
We may use information collected through Nimbugrid for the following purposes:
Providing the service: Creating accounts and enabling invoicing, expense tracking, billing, and other available features.
Account management: Authenticating users, managing preferences, and maintaining account settings.
Payments and subscriptions: Processing purchases, managing subscription status, and addressing billing enquiries.
Service communications: Sending account-related notices, security alerts, billing information, and important service updates.
Customer support: Responding to questions and resolving technical or account-related issues.
Security and fraud prevention: Detecting unauthorized access, investigating suspicious transactions, and protecting the service.
Performance and reliability: Diagnosing errors, maintaining infrastructure, and improving the stability of our software.
Legal compliance: Meeting applicable legal obligations and responding to lawful requests.
Service improvement: Understanding how features are used and identifying opportunities to improve usability, reliability, and functionality, subject to applicable privacy requirements.
We will not use personal information for purposes that are incompatible with the purposes described in this policy unless permitted by applicable law or otherwise appropriately authorized.
4. Legal Grounds for Processing
Where applicable privacy laws require a legal basis for processing personal information, we will rely on an appropriate basis for the relevant activity.
Depending on the circumstances and applicable law, this may include:
Contractual necessity: Processing required to provide the service you requested or administer your subscription.
Legitimate interests: Processing necessary for purposes such as protecting our systems, preventing fraud, and maintaining service reliability, where permitted by law.
Consent: Processing based on your consent where consent is required, including certain optional tracking or marketing activities.
Legal obligations: Processing required to comply with applicable laws, regulations, or lawful orders.
The legal basis available for a particular activity may differ depending on your location and the circumstances of the processing.
Where processing is based on consent, you may withdraw that consent where permitted by law. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
5. How We Share Information
We do not sell personal information to third parties for money.
We may share relevant information with the following categories of recipients where necessary and lawful.
5.1 Service Providers
We may use third-party providers to support the operation of Nimbugrid, including providers of:
Website hosting and cloud infrastructure.
Payment processing and subscription management.
Email delivery and customer communications.
Security monitoring and technical support.
Error reporting, diagnostics, and performance monitoring.
Other infrastructure or operational services.
These providers may process information on our behalf to perform the services we request from them, subject to applicable contractual, security, and legal requirements.
The specific providers used may change as our service evolves.
5.2 Legal and Regulatory Requirements
We may disclose information where reasonably necessary to comply with applicable law, respond to valid legal process, protect our legal rights, investigate suspected fraud, or protect the safety and security of our users and systems.
5.3 Business Transfers
If Innofizz Technologies or the Nimbugrid business is involved in a merger, acquisition, restructuring, financing, or sale of assets, relevant information may be transferred as part of that transaction, subject to appropriate safeguards and applicable law.
5.4 With Your Direction
We may share information when you instruct us to do so or otherwise authorize a disclosure, where appropriate.
We do not authorize third parties to use information entrusted to us for unrelated purposes merely because they provide services to Nimbugrid.
6. Cookies and Similar Technologies
Nimbugrid may use cookies or similar technologies depending on the features and technical configuration of the website.
These technologies may be used for purposes such as:
Maintaining login sessions and account security.
Remembering necessary preferences.
Supporting essential website functionality.
Measuring performance or understanding website usage, where such tools are implemented.
Supporting other optional features where permitted by applicable law.
Essential cookies may be necessary for the service to function properly. Where consent is required for non-essential cookies or similar technologies, we will seek consent and provide appropriate controls.
You may also be able to manage cookies through your browser settings. Blocking certain cookies may affect the availability or functionality of some features.
The specific cookies and technologies in use may change over time. Any consent mechanism or cookie notice implemented on our website should accurately reflect the technologies actually used.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements.
Retention periods may depend on the type of information and the reason it was collected.
For example:
Account information may be retained while your account remains active.
Invoice and transaction records may be retained as needed to provide the service, support customer requests, and satisfy applicable recordkeeping obligations.
Support correspondence may be retained for a reasonable period to manage enquiries and resolve disputes.
Technical and security logs may be retained for periods appropriate to security monitoring, troubleshooting, and incident investigation.
When information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise handle it in accordance with applicable law and our retention practices.
Some information may need to be retained for longer periods to comply with legal obligations, establish or defend legal claims, or address legitimate security and fraud-prevention needs.
8. Data Security
We take reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, or destruction.
Depending on the systems and services involved, safeguards may include access controls, authentication measures, secure communications, system monitoring, backups, and appropriate security procedures.
Access to information should be limited to authorized individuals and service providers who need it for legitimate operational purposes.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We cannot promise absolute security, but we aim to address risks responsibly and improve our safeguards as appropriate.
If a personal data breach occurs, we will take appropriate steps in accordance with applicable law, including required notifications where applicable.
9. International Data Transfers
Nimbugrid serves users in different countries. Depending on our infrastructure, service providers, and your use of the platform, information may be processed or stored in countries other than the country in which you reside.
Privacy and data protection laws may differ between jurisdictions.
Where applicable law imposes requirements on international transfers, we will take the steps required to comply with those requirements, which may include appropriate contractual protections or other legally recognized transfer mechanisms.
Information will be handled in accordance with this Privacy Policy and the safeguards applicable to the relevant processing activity.
10. Your Privacy Rights
Depending on your location and the privacy laws applicable to you, you may have rights concerning your personal information.
These rights may include:
Requesting access to personal information we hold about you.
Requesting correction of inaccurate or incomplete information.
Requesting deletion of personal information, subject to applicable exceptions.
Requesting a copy of certain information in a portable format, where applicable.
Objecting to or requesting restrictions on certain processing activities.
Withdrawing consent where processing is based on consent.
Opting out of certain marketing communications.
Exercising rights relating to the sale or sharing of personal information where applicable.
Lodging a complaint with the relevant data protection authority.
These rights are subject to applicable legal conditions and exceptions. We may need to verify your identity before fulfilling a request to protect your information and prevent unauthorized disclosures.
To exercise a privacy right, contact us at [email protected] with the subject line “Privacy Rights Request.”
We will review and respond to requests in accordance with applicable law.
11. European Economic Area, United Kingdom, and Other Applicable Privacy Laws
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with specific data protection laws, additional rights and obligations may apply depending on the circumstances.
Where applicable, these may include rights of access, rectification, erasure, restriction, portability, objection, and the right to lodge a complaint with a competent supervisory authority.
If processing is based on consent, you may withdraw your consent where applicable.
Where legally required, we will provide additional information about the legal basis for processing, international transfers, and other relevant privacy matters.
The applicability of these rights depends on the relevant law and circumstances; this section does not imply that every legal regime applies to every user.
12. California Privacy Rights
If you are a California resident and the California Consumer Privacy Act, as amended, applies to our processing of your personal information, you may have additional rights.
Subject to applicable requirements and exceptions, these may include the right to:
Know what categories of personal information are collected and how they are used.
Request access to certain personal information.
Request deletion of personal information.
Request correction of inaccurate personal information.
Opt out of the sale or sharing of personal information, where applicable.
Limit certain uses or disclosures of sensitive personal information, where applicable.
Exercise privacy rights without unlawful discrimination.
Nimbugrid does not sell personal information for money. If any activity constitutes a sale or sharing under applicable law, we will provide the rights and controls required by that law.
To submit a request, contact [email protected] with the subject line “California Privacy Request.”
We may verify your identity or authority to act on behalf of another person where legally permitted or required.
13. Children's Privacy
Nimbugrid is intended for individuals who are legally capable of entering into a binding agreement and for businesses and professionals using the service for legitimate business purposes.
Our service is not directed to children who are not legally eligible to enter into the relevant agreement under applicable law.
We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited or requires authorization that has not been obtained.
If you believe that a child has provided personal information to us unlawfully, please contact [email protected] so that we can review the matter and take appropriate action.
14. Third-Party Websites and Services
Our website or service may contain links to third-party websites, payment providers, or other external services.
Those third parties may collect and process information according to their own privacy policies and practices.
We do not control the privacy practices of independent third-party websites. We encourage you to review their policies before providing personal information to them.
This Privacy Policy applies to Nimbugrid's handling of information and does not replace the privacy policies of independent third-party services.
15. Marketing Communications
We may send service-related communications necessary to manage your account, process payments, provide security notifications, or inform you about important changes to the service.
Where permitted by applicable law, we may also send product updates, announcements, or promotional communications.
You can opt out of promotional emails by using the unsubscribe mechanism provided in the message, where available, or by contacting [email protected].
Opting out of promotional communications will not necessarily stop essential service-related messages.
We will obtain consent for marketing communications where required by applicable law.
16. Account Closure and Deletion Requests
You may request the closure of your Nimbugrid account by using the available account settings or contacting [email protected].
Before closing your account, we recommend exporting any invoices, business records, or other information you wish to retain, where export functionality is available.
Upon account closure, we will handle your information in accordance with our retention practices and applicable law.
Certain information may need to be retained for legal compliance, accounting, fraud prevention, dispute resolution, or other lawful purposes.
Account closure does not necessarily result in the immediate deletion of every record associated with the account.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technical infrastructure, business operations, or legal obligations.
Any revised policy will be published on this page with an updated effective date.
Where required by applicable law, we will provide notice of material changes or obtain any additional consent that may be necessary.
We encourage you to review this page periodically to remain informed about our privacy practices.
18. Contact Information
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us.
Email: [email protected]
Please use the subject line “Privacy Enquiry” or “Privacy Rights Request” when contacting us.
We will review privacy enquiries and requests and respond in accordance with applicable law.